Nova Prime

1. Introduction

Welcome to Nova Prime, a freelancing marketplace operating in the United States. By accessing or using our services, you agree to be legally bound by these Terms and create a safe, fair environment for clients and freelancers.

2. Eligibility

You must be at least 18 years old and have legal capacity to enter binding contracts. Users must provide accurate information and comply with legal regulations for professional marketplace participation.

3. Account Registration

You must provide accurate, current information and maintain credential confidentiality. Accounts are non-transferable and multiple accounts to bypass restrictions are strictly prohibited, resulting in immediate action including fund forfeiture.

4. User Conduct

All users must behave professionally and respectfully. Harassment, discrimination, fraudulent activities, or abusive behavior is strictly prohibited and grounds for immediate account termination.

5. Services Offered

Nova Prime connects freelancers with clients through job postings, bidding, contract management, and secure payment processing. We act as an intermediary but are not party to contracts between users.

6. Fees and Payments

Nova Prime charges service fees and commissions clearly outlined on our website. Payments are processed through secure third-party gateways with escrow protection. Suspended accounts are prohibited from any payment activity.

7. Intellectual Property Rights

Users retain IP ownership but grant Nova Prime limited license for service provision. Unauthorized use or distribution of others' IP is prohibited. Users must obtain necessary rights before sharing content.

8. Confidentiality

Users must keep confidential any proprietary information shared during projects. Unauthorized disclosure may cause harm and is subject to legal penalties. Confidentiality obligations extend beyond project completion.

9. Dispute Resolution

Nova Prime provides structured dispute resolution for task outcomes. All payments are made to Nova Prime before task initiation. Clients review work through secure systems, and Nova Prime manages revisions and final decisions.

10. Termination and Suspension

Nova Prime reserves the right to suspend or terminate accounts for violations, fraudulent activities, or inactivity. Upon termination, access to account data and services is revoked immediately.

11. Privacy Policy

Nova Prime enforces zero-tolerance for fraud, identity misrepresentation, or platform bypass. Personal data is collected and protected through secure infrastructure with user access rights under data protection regulations.

12. User Content

Users are responsible for content posted on Nova Prime. Content must be lawful, accurate, and not infringe third-party rights. The platform reserves the right to remove inappropriate content.

13. Payment Terms

Payments processed through secure gateways with escrow protection. Users must not accumulate funds - freelancers must withdraw within 12 hours. Payment methods assigned by region with verification codes required for releases.

14. Reviews and Feedback

Only users who completed tasks and received payment can review after 7 days. Reviews must be based on actual experience. False or manipulated reviews are prohibited and may result in account suspension.

15. Dispute Resolution

Nova Prime operates with full transparency, providing structured dispute mechanisms. No direct communication between freelancers and clients eliminates payment issues. All interactions handled within the platform ensure neutral mediation.

16. Modifications to Platform

Nova Prime may modify, update, or discontinue platform features at any time. Users will be notified of major updates via email or platform announcements without affecting existing contractual obligations.

17. Compliance with Laws

Users must comply with all applicable local, state, and federal laws including employment, taxation, data privacy, and intellectual property regulations. Illegal activities are prohibited and may result in legal action.

18. Third-Party Services

Nova Prime integrates with third-party services for payment processing, communication, and analytics. These services operate under their own terms and Nova Prime is not responsible for their performance or security.

19. Indemnification

Users agree to indemnify and hold harmless Nova Prime from any claims, damages, or expenses arising from their platform use, including violations of Terms or unlawful conduct.

20. Governing Law and Jurisdiction

These Terms are governed by United States laws, specifically those of Nova Prime's headquartered state. Users consent to jurisdiction in these courts for dispute resolution.

21. User Responsibilities

Users must use the platform responsibly, providing truthful information, honoring agreements, and respecting other users. You are responsible for all activities under your account and must protect login credentials.

22. Account Security

Account security is paramount. Users should choose strong passwords, avoid sharing login information, and immediately report suspicious activity. Nova Prime employs encryption and security protocols to safeguard information.

23. Prohibited Activities

Prohibited activities include hacking, spamming, distributing malware, impersonation, fraudulent schemes, money laundering, posting illegal content, and manipulating reviews or bidding processes.

24. Communication Policies

Effective, respectful communication is essential. Users must use platform messaging systems for project discussions. Harassment, abusive language, or spamming is prohibited and must remain professional.

25. Service Availability

While Nova Prime strives for continuous availability, downtime may occur due to maintenance or unforeseen events. The platform does not guarantee uninterrupted service and is not liable for service interruptions.

26. Content Monitoring

Nova Prime monitors content to ensure compliance with Terms and Community Standards. The platform may remove inappropriate, harmful, or illegal content using automated tools and human reviewers.

27. Data Protection

Nova Prime protects personal data in compliance with data protection laws through technical and organizational security measures. Users have rights to access, correct, or delete their data where applicable.

28. Copyright Infringement

Users must respect copyright laws and avoid posting infringing content. Nova Prime responds to valid DMCA notices and removes infringing content. Repeated infringement may lead to account termination.

29. Third-Party Links

Nova Prime may contain links to third-party websites provided for convenience without endorsement. Users should review third-party terms and privacy policies as Nova Prime is not liable for third-party issues.

30. Account Termination by User

Users may close accounts at any time through platform settings, resulting in loss of access to services and data. Users should resolve outstanding contracts before termination as restoration is generally not possible.

31. Force Majeure

Nova Prime is not liable for failure due to events beyond reasonable control including natural disasters, government acts, or cyber-attacks. Force majeure may excuse temporary non-performance with reasonable efforts to resume operations.

32. Feedback and Suggestions

Users are encouraged to provide feedback for platform improvement. Suggestions are voluntarily submitted without obligation or compensation, and Nova Prime may use feedback to develop new features without user ownership rights.

33. Marketing Communications

Users consent to receive marketing communications unless they opt-out. Communications include newsletters, promotions, and updates. Users can manage preferences through account settings while transactional communications remain unaffected.

34. Accessibility

Nova Prime is committed to platform accessibility for users with disabilities, striving to comply with accessibility standards. Users encountering barriers should contact support for assistance and alternative solutions.

35. Promotional Offers

Nova Prime may offer promotional discounts subject to specific terms and eligibility requirements. Offers cannot be combined unless stated, may have expiration dates, and abuse may result in penalties or suspension.

36. Use of Automated Tools

Automated tools like bots or scripts are prohibited unless authorized. Unauthorized automation may disrupt functionality and violate Terms. Three consecutive task rejections result in automatic suspension, and suspended accounts cannot access funds.

37. Compliance Audits

Nova Prime may conduct compliance audits including account reviews, transaction monitoring, and content examination. Users must cooperate and provide requested information during audits to maintain platform security and fairness.

38. Tax Obligations

Users are responsible for understanding and fulfilling tax obligations related to platform earnings. Nova Prime may issue relevant tax forms but does not provide tax advice. Users should consult tax professionals and maintain accurate records.

39. Intellectual Property Rights

All platform content is protected by intellectual property laws. Users may not reproduce or modify platform content without permission. Freelancers retain work rights unless otherwise agreed, and clients must respect IP rights.

40. Confidentiality

Users must maintain confidentiality of sensitive information shared during projects including business plans, trade secrets, and proprietary tools. Breach of confidentiality can result in legal action and platform penalties.

41. Payment Disputes

Payment disputes must be resolved through Nova Prime's structured process. Either party may initiate disputes with evidence submission and mediation. Nova Prime's decision in mediated disputes is final and binding.

42. Arbitration Agreement

Users agree to resolve disputes through binding arbitration rather than court proceedings. Arbitration provides private, faster alternative to litigation following fair procedures in accordance with U.S. laws.

43. Indemnification

Users agree to indemnify Nova Prime from claims, liabilities, or damages resulting from platform use including Terms violations, illegal activities, or harm to other users, covering legal fees and costs.

44. Service Suspension

Nova Prime reserves the right to suspend accounts temporarily or permanently for violations or harmful conduct. Suspended accounts cannot access services, withdraw funds, or communicate through the platform.

45. Platform Integrity

Maintaining platform integrity is a shared responsibility involving honest communication, fair dealings, and ethical behavior. Nova Prime prohibits review manipulation, fake identities, and deceptive practices.

46. No Employment Relationship

Nova Prime does not employ freelancers or clients but facilitates connections. No employment, partnership, or joint venture relationship is created. Freelancers are independent contractors responsible for taxes and legal obligations.

47. No Guarantee of Work or Earnings

Nova Prime does not guarantee users will find work or earn specific income. Success depends on skill, reputation, communication, and market demand. The platform is a facilitator, not an employer or guarantor.

48. User Ratings and Reviews

User ratings and reviews are essential for accountability and credibility. After project completion, both parties can leave honest, respectful feedback based on actual experiences. High-quality work improves feedback scores.

49. Governing Law

These Terms are governed by United States laws, specifically Delaware state laws where Nova Prime is incorporated. Users agree to U.S. court jurisdiction for disputes not covered by arbitration.

50. Platform Improvements

Nova Prime continuously evolves by adding new features, tools, and services based on user feedback. Improvements enhance security, efficiency, and usability with minimal disruption during upgrades.

51. Governing Law

These Terms are governed by United States laws without regard to conflict of law principles. Legal proceedings must be filed in federal or state courts located in the U.S. with user consent to jurisdiction.

52. Taxes

Users are responsible for determining and paying applicable taxes on platform payments. Nova Prime does not withhold or remit taxes but may provide earnings reports and tax forms like 1099 for U.S. users.

53. Force Majeure

Nova Prime is not liable for performance failure due to causes beyond reasonable control including acts of God, wars, natural disasters, cyber-attacks, and pandemics. Services may be suspended with restoration efforts.

54. Entire Agreement

These Terms constitute the entire agreement between users and Nova Prime, superseding all prior agreements. Modifications require written authorization, and continued use signifies agreement with all terms.

55. Assignment

Users may not assign rights or obligations without prior written consent from Nova Prime. Nova Prime may assign rights during mergers, acquisitions, or restructuring with all parties bound by these Terms.

56. Electronic Communications

Users consent to receive communications electronically including emails, platform messages, invoices, and legal notices. Electronic communication satisfies legal writing requirements, and users must keep contact information current.

57. Modifications to Platform

Nova Prime may update, modify, or discontinue services at any time without prior notice. Modifications include UI changes, feature enhancements, or backend upgrades intended to improve performance and user experience.

58. Data Retention

Nova Prime retains user data as necessary to provide services, comply with legal obligations, and resolve disputes. Account data and communications may be archived after closure with deletion requests subject to legal exceptions.

59. Service Interruptions

Nova Prime strives for uninterrupted service but occasional downtimes may occur due to maintenance, updates, or failures. Critical incidents are addressed urgently, and Nova Prime is not liable for downtime losses.

60. Children's Privacy

Nova Prime is not intended for individuals under 18. We do not knowingly collect data from minors and will remove unauthorized accounts. Parents should supervise children's internet usage to ensure compliance.

61. User Feedback

Nova Prime values user feedback for service improvement. Users are encouraged to share experiences and suggestions via support channels. Feedback may be used for optimization without guaranteeing implementation or user ownership rights.

62. Content Standards

All content must adhere to professional and ethical standards. Prohibited content includes hate speech, explicit material, defamatory statements, and misinformation. Violations may lead to warnings, removal, or account suspension.

63. Third-Party Services

Nova Prime may integrate third-party tools for enhanced functionality including payment processors and analytics providers. Users agree to third-party terms when used via the platform, with Nova Prime not responsible for third-party performance.

64. Service Availability

Nova Prime aims for consistent, uninterrupted service but occasional downtime may occur due to maintenance or external factors. Planned outages are communicated when possible, and emergency outages are addressed promptly.

65. Limitation of Liability

Nova Prime is not liable for indirect, incidental, or consequential damages including loss of income, data, or reputation. Liability is limited to amounts paid by users during the previous 12 months.

66. Changes to Terms

Nova Prime may update Terms at any time to reflect legal, operational, or service changes. Users will be notified of significant updates, and continued use constitutes acceptance of new terms.

67. Entire Agreement

These Terms, Privacy Policy, and additional agreements constitute the entire understanding between users and Nova Prime, superseding prior discussions. No waiver or modification is valid unless written and authorized.

68. No Waiver

Nova Prime's failure to enforce any Terms provision does not constitute waiver of those rights. Each provision remains valid regardless of temporary inaction, and waivers must be explicit and documented in writing.

69. Severability

If any Terms part is found unenforceable, remaining provisions remain in full force. Invalid clauses will be replaced with valid provisions aligning with original intent to ensure agreement functionality.

70. Account Ownership

Each account is for individual or authorized business use only. Users must not sell, lease, or transfer account access without consent. Ownership lies with the registered individual or entity with clear accountability required.

71. Accessing Internationally

Nova Prime is globally accessible but certain features may not be available in all regions. Users are responsible for complying with local laws, and access from restricted countries may be limited or denied.

72. Review Timelines and Feedback

Clients have 72 hours to review completed tasks through secure, read-only systems. If no response within 72 hours, tasks are automatically approved and payment released. Revision feedback is communicated within 6 hours.

73. Freelancer Responsibility

Freelancers are independent professionals who must manage time, client expectations, and deliverables. They must ensure profile accuracy, accept only qualified work, and maintain high response rates for positive reviews.

74. Client Responsibility

Clients must provide clear project scopes, timely communication, and fair compensation while treating freelancers professionally. Timely payment upon satisfactory delivery is required with disputes resolved through platform channels.

75. Platform Feedback Surveys

Nova Prime occasionally sends voluntary surveys to gather user experience insights. Feedback helps identify improvements, and data is anonymized unless users agree to disclose identity for platform enhancement.

76. Profile Accuracy

Users must ensure profiles are accurate, current, and professional. Misleading information can lead to suspension. Profile updates should reflect changes in skills, experience, and availability with appropriate photos and descriptions.

77. Portfolio and Work Samples

Freelancers can showcase previous work in portfolios to attract clients. Only original or authorized work should be uploaded, and misattributing others' work is strictly prohibited with potential sample removal.

78. Platform Data Use

Nova Prime collects user data to deliver services, improve the platform, and ensure safety. Data includes communications and project history processed according to Privacy Policy with user consent for sensitive processing.

79. Language and Communication

English is the primary communication language on Nova Prime. Users should ensure clear, respectful, professional language in all interactions. Abusive or offensive language is grounds for disciplinary action.

80. Review Disputes

Users believing reviews are unfair may request formal review disputes. Nova Prime evaluates disputes based on evidence and interaction history, potentially editing or removing reviews that violate guidelines.

81. Inactive Accounts

Accounts must perform qualifying activities every 24 hours to remain active. Dormant accounts lose bidding access and visibility. Users have full account control and responsibility for managing availability, balance, and bidding decisions.

82. Accessibility

Nova Prime is committed to accessibility for users with disabilities, adhering to industry standards like WCAG. Features include keyboard navigation and readable fonts with additional accommodations available through support.

83. Unauthorized Platform Use

Unauthorized or malicious platform use is prohibited including hacking, phishing, automation, scraping, and impersonation. Nova Prime monitors suspicious activity and may investigate with potential account termination and legal action.

84. Legacy Users

Nova Prime honors long-term users by maintaining account history, reviews, and rankings. Policy changes may affect legacy users with advance notification, and historical data is preserved to maintain credibility.

85. Multi-Device Use

Nova Prime allows access across multiple devices with encrypted sessions and verification. Users must ensure security on shared devices, and simultaneous sessions may be limited to prevent abuse.

86. Educational Resources

Nova Prime offers tutorials, webinars, and articles through the Help Center and Academy. Resources include freelancing tips, client communication, and platform tools for both beginner and advanced users.

87. Promotions and Campaigns

Nova Prime occasionally runs promotional campaigns including discounts and feature boosts. Participation is voluntary and subject to terms with abuse potentially resulting in disqualification or penalties.

88. API Access

Advanced users and partners may request API access for automation and integrations governed by separate terms. API usage requires approval with secure key management and compliance monitoring for performance.

89. Volunteer and Beta Programs

Nova Prime invites users to participate in volunteer initiatives and beta testing. Participants test features before public release with feedback helping improve usability, security, and innovation through community involvement.

90. Contact and Legal Notices

Official communications and legal notices can be sent to support@novaprimewriters.com. Users must keep contact details updated for timely notifications, and legal notices are delivered via email or account dashboard.

91. Minimum Transaction Policy

Minimum deposit is $10, minimum withdrawal is $50, with $30 minimum balance required after withdrawal. All transactions are processed instantly with immediate email confirmations in USD with automatic currency conversion.

92. Platform Scope and External Transactions

Nova Prime is a legally licensed freelancing company that does not operate lotteries, investments, or businesses outside freelance services. Dealings outside the official platform are not endorsed or protected.

93. Task Approval and Payment Verification

Freelancer payments require client approval. Upon work acceptance, Nova Prime sends unique payment verification codes to registered emails. Freelancers must input codes in project dashboards to confirm and release payment.

94. Region-Based Payment Methods

Payment methods are assigned based on user IP addresses. American and European users receive Stripe and PayPal options, while African users are assigned local transaction methods requiring valid transaction ID submission.

95. Fund Accumulation Restriction

Nova Prime is not a financial institution. Users must not accumulate funds and must withdraw within 12 hours of payment or transfer to credit balance. Accounts accumulating multiple payments without withdrawal will be flagged.

96. Fraud and Platform Bypass

Nova Prime enforces zero-tolerance for fraud, identity misrepresentation, or platform restriction circumvention. Violations result in immediate sanctions including account termination, fund forfeiture, permanent blacklisting, and legal action.

97. Suspended Account Transactions

Suspended accounts are prohibited from initiating, receiving, or participating in payment activities including withdrawals, deposits, or task bidding. Transactions linked to suspended accounts are placed under administrative hold.

98. Task Rejection Limit

Three consecutive task rejections result in automatic account suspension to uphold quality standards and ensure freelancers possess necessary skills. Suspension protects platform reliability and client satisfaction with appeal options available.

99. Funds on Suspended Accounts

Suspended accounts cannot access, withdraw, transfer, or deposit funds throughout the suspension period. Fund access is only reviewed upon successful appeal or account status resolution to preserve platform integrity.

100. Dormant Account Protocol

Accounts not meeting 24-hour activity requirements are marked dormant and temporarily suspended, losing task bidding access and search visibility. Users receive automated email notifications and must perform qualifying actions for reactivation.